Why am I asked to confirm my sign-in again?
Money, consent and irreversible organisation actions require a recent verification.
01The Confirm it’s you prompt
Some actions ask you to confirm who you are even though you are already signed in. Password accounts re-enter their password; Google and Apple accounts confirm through a quick popup with their provider.
02When it happens
It is asked before actions that move money, hand control of it to someone else, or cannot be undone. Once you have confirmed, you are not asked again for two hours, the window Akahu requires on the web.
- Billing payments account
- Connecting or removing the bank account your business is paid into.
- Refunds
- Sending a customer’s money back.
- Plans
- Paying for or changing your Able plan.
- Ownership
- Transferring an organisation to another member.
- Deleting
- Deleting an organisation and everything in it.
03Why it is not optional
The prompt you see is a courtesy; the real check happens on the server, which reads how recently you actually verified before it will act. Dismissing the dialog does not skip the check. It means the action does not run.
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