What a form is, and where people meet it

What a form is, and where people meet it

A form is a set of questions. Where it is answered is decided by what you attach it to.

01A form is its questions

A form has a name, a type that presets its first questions, a description, an image and a list of questions. There is no audience setting and no after submit behaviour to configure. Where it is answered and what happens next both come from what you attach it to.

General and Contact
Name, email and a message.
Booking
A request with a preferred day.
Service
What needs doing, for work you scope before you take it.
Careers
Jobs, roles and volunteers.
Feedback
A rating and two open questions, after a session or an order.

02Two places it can be attached

Attach it to an offering and it is asked at that offering’s checkout, where the buyer is signed in. Attach it to a flow whose Public profile switch is on and it appears in that flow’s area on your profile page. Anyone who can see the page can answer it, anonymous visitors included. Attached to nothing, a form has no public surface at all: your own team reaches it from the flow board.

03A form has no address of its own

There is no per form link to hand out. Everything a customer reaches is your profile page or a checkout, so the questions arrive inside the page they are already on.

Several offerings may carry the same form at their checkouts, and a form may feed several flows: one submission lands an item on each of their boards. An offering is taken in by at most one flow.

Related articles

Creating a form, step by stepEvery step of the form walkthrough, the six shapes and their preset questions, and where a form attaches.The questions you can askFifteen types, including the ones that do more than collect text.Publishing a formWhat publish means now that a form has no link.What is a flow?One trigger, the stages items rest in, and the automation each stage carries.
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