Choosing what reaches you
Three categories, and which channels each may use.
01Three categories
Notifications in your personal settings splits everything into three categories. Each is set separately, so turning off marketing never quietens a failed payment.
- Account & payments
- Sign-in, consent and payment outcomes.
- Platform & billing
- Plan, usage and billing alerts.
- News & offers
- Marketing. Off by default on both channels.
02In-app and email
Email is yours to choose for every category. In-app is not, for the two that matter: account and payment notices and platform and billing alerts always reach your inbox, because there is no acceptable version of missing them. News & offers is switchable on both channels.
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