How do I cancel my subscription?
Cancelling keeps access until the end of the paid period.
01Cancel from Plan & billing
Under Plan & billing, choose Cancel subscription. Your plan stays active until the current period ends and then reverts to Free. Nothing further is charged, and the row shows Ending at period close in the meantime.
02Switching to Free through checkout is different
Choosing Free from the plan picker is not the same action. That ends the paid plan immediately and does not keep the rest of the period you have already paid for.
03The billing payments account goes with it
Cancelling also removes the organisation’s billing payments account, and the confirmation names both consequences before you agree. Offline payments keep working, and you can connect an account again from Plan & billing at any time.
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