How do I upgrade my plan?
Choose a tier and approve the payment consent at your own bank; the first charge rides it.
01Open the plans
Plans in your account menu shows the catalogue to everyone, signed in or not. Managing a plan happens under Plan & billing in your organisation settings, a permission of its own that sits with the owner by default, so the tab is simply absent for everyone else.
- Plan
- Your current plan beside Change plan, which opens the same picker the plans page uses.
- Usage
- Flow triggers, storage, automated emails, transactions and fees, agent responses and website imports against the plan’s allowances.
- Billing
- The connected billing payments account customer payments settle to, and Billing history with every charge and its status.
02What checkout asks
Checkout is one screen: the plans sit beside a summary of exactly what you will pay. Subscribe takes you to your bank to approve an enduring payment consent to Able, with a limit per payment and a monthly limit. The first payment is charged to it at once, and the plan starts as soon as that payment settles. If your bank is not connected to Able yet, you share your accounts first, so the first time takes two visits to your bank.
03Approving at your bank
Approval always happens on Akahu’s own secure page. Your banking login is never shared with us.
04Renewals
Renewals are charged to the enduring payment consent you approved at subscribe time, inside the limits your bank showed you. If one cannot be charged, because the consent was revoked or a limit is too low, Plan & billing shows Pay renewal, which takes you back to your bank to approve the consent again. Until it is paid the plan simply shows the payment as overdue.
05Starting from Free
Free is the plan you are on when there is no subscription at all. Nothing needs cancelling to be on it, and nothing is charged.