Schedules and bookable time

Schedules and bookable time

What a schedule is, where it lives, and how offerings turn it into times a customer can book.

01One block, many offerings

A schedule is a named block of bookable time. It says when it runs, how long each session takes, how many bookings fit into one session, and where it happens. Offerings point at schedules rather than restating them. Three classes sharing a studio share one schedule, and changing the studio’s times once changes them for all three. One offering can also point at several schedules, and its customers are offered the times of all of them together.

A schedule on its own sells nothing. Times only reach customers through an offering that uses the schedule, inside a published flow.

02How a customer meets it

When someone books an offering at checkout, the days and times they are offered are computed from the offering’s schedules. Days the business is closed are shown but cannot be taken, and closures you record under Availability block those days without touching the schedule. An event is the exception: it runs on its own schedule, so its dates stay bookable whether you are open or closed. Picking a time does not hold the place. The place is claimed when the customer checks out, and if two people race for the last place the second one is told and offered another time.

03Where schedules live

Schedules sit under Availability in your organisation settings, beside business hours and closures. The walkthrough asks the same questions when a new offering needs its first schedule, and saves to the same place, so there is one list wherever you started. A new schedule starts prefilled from your business hours: their weekdays, the earliest start and the latest end. That is a starting point, not a rule. A schedule may run outside your stated hours, and changing your hours later never changes a saved schedule.

04A second duration is a copy

Duplicate copies the schedule you are looking at with its days, times, places and venue. A 60 minute variant of a 30 minute pattern is a copy and one edit, never a retyped week.

Related articles

Setting up a scheduleEvery field on the schedule form, what it means, and how the session interval staggers starts.Creating an offering, step by stepEvery step of the offering walkthrough, what each input is used for, and which steps are optional.
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